Were it not for the rudest, most agressive waiter we have ever come across, I would give the Adler five stars. This man did his best to ruin our anniversary celebration in the otherwise very good fondue restaurant of the Adler. A box of sweets from the staff after we complained, has not really wiped out the bad memory. The only other thing I was not crazy about would be the rather perverse see-through glass of the bathroom doors mentioned in earlier reviews. Finally, goose-stepping inconsiderate neighbours above us often spoilt our sleep, but for this we cannot really blame the hotel. That said, we enjoyed our stay at the Adler. Our room which was upgraded without our asking, looked out on the lovely square outside, and some fabulous Christmas decorations.
The breakfast buffet was fine although it failed the freshly squeezed orange juice test.
As previously reported, the hotel is in an excellent location and is spotlessly clean. All staff, with the one notable exception, were courteous and helpful. When we were leaving they gave us a free pass for the tram, which was a very kind and helpful gesture.
If your time in Zurich allows, go for the 72 hour pass when you arrive at the airport. It includes free travel on the great tram system, entrance to the brilliant museums, and even a fun boat ride on the Zurichsee. The city of Zurich itself is surprisingly beautiful with the church-lined river, and the magestic Alps in the distance, and it lends itself ideally to a short few days break. Don't miss the Marc Chagall stained glass windows in the Fraumunster, an experience that stays with you after your journey is over.